FAQ
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4 questions & anwsers
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How can I pay for my order?We accept payments via Credit Card, PayPal, Ideal and bank transfer. If you are shopping from outside The Netherlands, place your order and your credit card company will convert the transaction to your own currency.
IBAN AND BIC – PAYMENTS IN EUROS
When shopping on our website and choosing to pay directly into our bank account, here are our account details:
- Beneficiary: Rebel-Nature
- IBAN: NL48 INGB 0006 9106 00
- BIC: INGBNL2A
Please note that we are only able to accept payment to this account in Euros (EUR). VERY IMPORTANT: Please also contact the sales team at info@rebelraw.nl with your order number and how much paid, so they can allocate this to your order. Failure to pay in EUR to this account or in contacting the sales team can lead to the charging of additional fees and a delay in the dispatch of your order.
When choosing to pay by bank transfer, please note that it is your responsibility to cover any bank charges or additional commissions that may be deducted by your bank for this service.
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Where do you deliver?We deliver worldwide.
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What are the delivery costs?Delivery costs depend on whether you are ordering from the Netherlands or Internationally. For more information email us.
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When can I expect my order to be dispatched?We always try and give our customers the very best service. Our products are packed-to-order; we do not hold stocks of any products in pre-packed weights so it will take time for us to prepare your order. We try to dispatch orders within two working days of receiving them, however this will not always be the case as it could take longer depending on the time of year and our workload.
